| # | ||
|---|---|---|
| 1 | Can our IT infrastructure support our projected growth? Are we leveraging up-to-date technology? | Identify the age of workstations, laptops, servers, firewalls, switches, routers, and wireless access points. |
| 2 | Is our Help Desk IT support responsive and knowledgeable enough? | Internal onsite IT may only know their own technology ecosystem and lack insight into newer techniques and technologies. |
| 3 | When it comes to data backup and recovery, what’s the business’s Recovery Time Objective [RTO] and Recovery Point Objective [RPO]? | Determine how long you can tolerate lost access to critical data and how much data loss is acceptable. |
| 4 | Does the business have detailed IT documentation? What about a single document with network administration passwords, located on premise and in a safe place? | If leveraging outsource IT support with a Managed Service Provider [MSP], business owners have the right to ask for this information. |
| 5 | What does our cyber security stack look like? | Network security, endpoint security, email security, breach detection, Dark Web scans, phishing & penetration testing should be in the mix. |
| 6 | Is our staff trained on password management best practices? | Using complex, strong passwords and changing them frequently can prevent bad actors (both internal and external to the company) from doing damage. Enabling two-step authentication (often called 2FA or Two Factor Authentication) offers significantly enhanced security. |
| 7 | Are we vulnerable to email phishing scams? What about other hacking schemes? | 91% of all cyberattacks start with a phishing email. Ongoing training is key to preventing cybercriminal scams. |
| 8 | Do we need Cybersecurity insurance? | Cybersecurity insurance is inexpensive, and the additional peace of mind makes sense for many businesses. |
| 9 | Could we save money, increase efficiency, and improve security by migrating to a cloud service? | Cloud computing isn’t one-size-fits all, but for many businesses it can be transformative. |
| 10 | Who do I trust for an unbiased view of the business’s IT environment & strategic planning guidance? | New England businesses that need a candid, confidential IT consultation in 2020 should reach out to TCG Network Services--the IT consulting experts. |
Would you like to speak with IT professionals that can help you keep your technology resolutions in 2020? Call us at 866-TCG-NETW or contact us here!
