IT Health Check: 10 Questions to Ask Your Business In 2020!

By January 15, 2020 Blog, Health-Medical
IT Health Check
Question to Ask
Finding the Answers
1Can our IT infrastructure support our projected growth? Are we leveraging up-to-date technology?Identify the age of workstations, laptops, servers, firewalls, switches, routers, and wireless access points.
2Is our Help Desk IT support responsive and knowledgeable enough?Internal onsite IT may only know their own technology ecosystem and lack insight into newer techniques and technologies.
3When it comes to data backup and recovery, what’s the business’s Recovery Time Objective [RTO] and Recovery Point Objective [RPO]?Determine how long you can tolerate lost access to critical data and how much data loss is acceptable.
4Does the business have detailed IT documentation? What about a single document with network administration passwords, located on premise and in a safe place?If leveraging outsource IT support with a Managed Service Provider [MSP], business owners have the right to ask for this information.
5What does our cyber security stack look like?Network security, endpoint security, email security, breach detection, Dark Web scans, phishing & penetration testing should be in the mix.
6Is our staff trained on password management best practices? Using complex, strong passwords and changing them frequently can prevent bad actors (both internal and external to the company) from doing damage. Enabling two-step authentication (often called 2FA or Two Factor Authentication) offers significantly enhanced security.
7Are we vulnerable to email phishing scams? What about other hacking schemes?91% of all cyberattacks start with a phishing email. Ongoing training is key to preventing cybercriminal scams.
8Do we need Cybersecurity insurance?Cybersecurity insurance is inexpensive, and the additional peace of mind makes sense for many businesses.
9Could we save money, increase efficiency, and improve security by migrating to a cloud service?Cloud computing isn’t one-size-fits all, but for many businesses it can be transformative.
10Who do I trust for an unbiased view of the business’s IT environment & strategic planning guidance?New England businesses that need a candid, confidential IT consultation in 2020 should reach out to TCG Network Services--the IT consulting experts.

Would you like to speak with IT professionals that can help you keep your technology resolutions in 2020? Call us at 866-TCG-NETW or contact us here!

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